National Association for Waterproofing and Structural Repair Contractors

CANON OF ETHICS
OF THE
NATIONAL ASSOCIATION
OF WATERPROOFING AND STRUCTURAL REPAIR CONTRACTORS

As members of the National Association of Waterproofing and Structural Repair Contractors, we shall observe the highest business standards when dealing with the public:

BUSINESS STANDARDS

By demanding all representatives to be clear and accurate in the presentation of products and services.
By representing only those specific company locations that are members of the National Association of Waterproofing and Structural Repair Contractors as members, including the use of the NAWSRC logo

.
By representing only those specific company locations with a specialist on staff who has successfully completed the NAWSRC certification exam and maintained certification as having a Certified Specialist on staff, including the use of the NAWSRC Certified Specialist on Staff logo.
By advertising with illustrations and descriptions that accurately represent the products and services being offered.
By encouraging and/or contracting only those projects that are both structurally and economically sound.
By writing all agreements so that they clearly state the work to be done.
By fulfilling all contractual obligations promptly and completely, in a manner that will be in accordance with applicable building codes.
By participating loyally in the industry's growth and progress through the Association's activities and its public interest efforts.

PRODUCT/SERVICE STANDARDS

All members of the National Association of Waterproofing and Structural Repair Contractors hereby state that all work done shall be of workmanlike quality and shall be in accordance with all applicable building codes.
All members affirm that all materials and equipment supplied shall be of merchantable quality and shall be fit for the particular use for which they are intended.

INTERNET STANDARDS

All members of the National Association of Waterproofing and Structural Repair Contractors agree to adhere to all applicable laws and regulations, with use of Internet marketing that would be legal if conducted by mail, telephone, fax, or other media.
All members shall maintain an awareness of changes in regulations related to Internet marketing.
All members agree to neither send nor promote the sending of spam or unsolicited bulk e-mail.
All members will accurately represent within their Internet presence their business policies, warranties, and the quality of products or services, as well as clearly provide further contact information including a physical address, telephone number, and fax number, regardless of whether the Internet presence is intended to advertise or solely to inform.
All members will accurately portray within their Internet presence their membership to the NAWSRC by representing only those specific company locations that are members of the National Association of Waterproofing and Structural Repair Contractors as members, including the use of the NAWSRC logo.
All members will accurately portray within their Internet presence their NAWSRC Certification status by representing only those specific company locations with a specialist on staff who has successfully completed the NAWSRC certification exam and maintained certification as having a Certified Specialist on staff, including the use of the NAWSRC Certified Specialist on Staff logo.

Because the Standards of Practice and the Canon of Ethics of the NAWSRC represent in many respects a detailed Consumer Guide to the proper and expected Standards for all professionals in almost any industry, they are offered here as downloadable PDF files for printing and reference.